At the end of the trial you get to choose the available tiers for continuation, you can upgrade to any paid tier.

No. The Startup tier allows you to have 5 staff users, 50 students, and 100 parents only.

Yes, you can switch to another plan from your My Account page inside openSIS.

Yes, you can easily switch to openSIS from another SIS. You can import data yourself or contact us for assistance.

You can pay via credit card, check, ACH or wire transfer.

You can browse through the options on the integration page. If you don’t find what you are looking for contact us.

Yes, openSIS supports customization requests. As a SaaS platform, all requests are carefully evaluated based on their alignment with our product roadmap, overall value to multiple institutions, and system scalability. Enhancements that benefit a broader user base may be included within the platform, while institution-specific requirements are handled as paid customizations after feasibility and scope review.

For customization inquiries or feature requests, please contact our team.

Yes, you get multichannel support which includes self-service, bot assistance, email, telephone, and social media support. We also provide extensive training.

Yes, openSIS backs up all data automatically.

Yes, an account user with administrative rights within the system can export data in delimited files from the Tools menu.

Yes, you can cancel your subscription at any time from within openSIS by going to the My Account and Subscription page. If you are on a monthly plan, the cancellation will go into effect three days after the end of your monthly subscription cycle. If you are on an annual plan and have paid through the year, your account will be canceled one week after the end of the subscription. Make sure to export your data before cancellation.

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Yes, if you are no longer using the system and have canceled your subscription, you can request complete data deletion/erasure by opening a support ticket from within openSIS. Remember, once the data is deleted, it is permanent and cannot be recovered, ever.